Accessibility Statement

Gardeners Old Ford Accessibility Statement

This Accessibility Statement explains how Gardeners Old Ford works to make its information and services accessible to the widest possible range of people, including disabled people, older people and those using assistive technologies. We want everyone in the Gardeners Old Ford area to be able to access clear, usable information about our services and spaces.

Our commitment to accessibility

We aim to meet the Web Content Accessibility Guidelines version 2.1 at level AA. These guidelines are widely recognised as the international standard for making web content more accessible. By following WCAG 2.1 AA, we work to provide a website and digital information that is robust, perceivable, operable and understandable for people with a wide range of access needs.

Our goal is to support convenient and inclusive access to information about gardening, outdoor space, and local services in and around Gardeners Old Ford, including for people who use screen readers, keyboard navigation, magnification tools or speech recognition software.

Screen-reader and assistive technology support

The Gardeners Old Ford website is designed to be compatible with commonly used screen readers and assistive technologies. We aim to ensure that meaningful images have text alternatives, headings follow a logical order to support navigation, and interactive elements are labelled clearly so they can be understood without relying on visual cues alone.

We work to ensure that content can be listened to as well as read, so that people who are blind, have low vision, or have cognitive or learning differences can still access information about our gardening services, local outdoor spaces and community activities in the Gardeners Old Ford area.

Keyboard navigation

The website is designed to be fully usable with a keyboard alone, without the need for a mouse or touch input. This supports people who rely on keyboard navigation, switch devices, or alternative input methods.

We aim to ensure that links, buttons and forms can be reached and activated through the keyboard, that focus indicators are visible so users can see where they are on the page, and that navigation order is logical. This helps people move around pages about Gardeners Old Ford services, contact information and guidance without barriers.

Text, colour and layout

We aim to use clear language, consistent headings and a straightforward layout so that information is easier to understand. Where possible, we avoid unnecessary jargon and try to keep content concise while still providing enough detail for people planning visits, arranging services or learning about accessible features in the Gardeners Old Ford area.

We work to maintain sufficient colour contrast between text and background and avoid using colour as the only way of conveying important information. This supports people with low vision, colour blindness or those viewing content on different devices and in different lighting conditions.

Ongoing improvements

Accessibility is an ongoing process. We regularly review our website and digital information to identify issues and improve accessibility for people in and around Gardeners Old Ford. This may include technical updates, content changes, or new features designed to support a wider range of users.

While we aim for WCAG 2.1 AA compliance, some older content or third party components may not yet meet the same standard. We are working to improve these areas over time.

Contact for accessibility requests and feedback

If you experience any difficulty using our website or accessing information about Gardeners Old Ford and its services, or if you need information in a different format such as large print, audio or an alternative digital format, you can contact us to request support.

Please provide details of the page or service you are trying to use, describe the issue you are facing, and tell us what format or adjustment would help you. We review accessibility feedback carefully and use it to improve the experience for everyone.

If you feel that your accessibility concerns have not been addressed, you can raise this with us and we will respond as promptly as we can, explaining any actions we are able to take to make information about Gardeners Old Ford more accessible.